When it comes to SaaS products in the realm of Service desks, JIRA Service Desk is at the very least, just as powerful as the next solution (Zendesk comes to mind). This naturally begs the question: Why is JIRA Service Desk's pricing model roughly 1/10th of that of it's competitor?

The answer lies within ease of use, but more

Greetings to all my feathered friends upon this fine Memorial day weekend. Seeing as how you're here, it appears as though we have a lot in common. Namely, we've chosen to spend our three-day weekends on the internet, as opposed to outside.

I've been meaning to build a  widget for this very blog for quite some time now. The vision

Last episode we covered every programming noob's favorite 'A-ha' moment: making GET requests using AJAX. Stepping stones such as these can serve as great turning points in a career, but they also expose how little we still know. For instance, when we integrated the functional logic of APIs on the client side, we actually broke a cardinal rule: storing and